XEROX D125 (01) PDF MANUAL


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PDF OCR Transcript: ** Result for Image/Page 1 ** Version: Controller software version 1.201.0 or later August 2012 702P00760 Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer xerox ** Result for Image/Page 2 ** 02012 Xerox Corporation. All rights reserved. Xerox@, Xerox and Design@ and CentreWare@ are trademarks of Xerox Corporation in the United States and/or other countries. BR3043 Document Version 1.1 (September 25, 2012) ** Result for Image/Page 3 ** Table of Contents 1 Overview... ..... ................................................................... .... .... 2 How to Set Up Your Device............................................. .........2-1 Network Access............................................................................. . ...2-1 Set Up the Proxy Server.....................................................................................................2 1 Update Proxy Server Through UI.... Verifying Xerox Server Connection...................... . ...2-4 Update Proxy Server Through CentreWare Internet Services (CWIS)................................................................... .. ....2-5 Connect to the Device................................................... .........2-5 Update Proxy Server.................................................................................2 5 Verifying Xerox Server Connection.....................................................2 6 3 Troubleshooting Connection Problems.............................................3 1 Problem........................ . ....3-1 Solutions........................................... ..3-1 Internet Cable Problem....................................................... . ...3-1 Dead Internet Connection.................................................. .. .... . .. . ... ...................3-1 Network Changes: Blocked or Disabled Service..........................................3 1 Firewall Problems.................................................................. . ...3-1 TCP/I ... .... 3-1 DNS Server........................................................ ..3-2 Persistent Problems......................................................................... . ...3-2 Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer ** Result for Image/Page 4 ** Table of Contents Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 5 ** Ove r view This document describes how to set up the communication between a networked Xerox machine and the Xerox communication server, for purposes of administering Remote Services. This device is designed to connect automatically to the Xerox communication server. However, if an internet proxy server is in use, you may need to set up the proxy server on the device in order to allow communication to Xerox. Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer ** Result for Image/Page 6 ** Overview 1-2 Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 7 ** 2 How to Set Up Your Device Network Access Verify the device is connected to your network and is allowed internet access. If the equipment is not network connected, contact the customer's System Administrator to provide connectivity. Set Up the Proxy Server Proxy Settings updates can be done through the User Interface (UI) or via CentreWare@ Internet Services (CWIS). Follow the steps below for the desired method. Update Proxy Server Through UI 1. Log in as a system administrator: a) At the printer control panel, press Log In/Out. b) Type the administrator password (admin is the default) and tap Enter. Admin's Login I admin 2. Press Machine Status. 3. Tap Tools > Connectivity & Network Setup > Proxy Server Settings. Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer 2-1 ** Result for Image/Page 8 ** How to Set Up Your Device Select an option. The machine will be rebooted upon completion of certain selections Admin Tools Machine Information System Settings Setup Accounting Authentication / Security Settings Faults Group Supplies Billing Information Common Service O Settin s OCopy Service Settings Connectivity & o Network Setu O Scan Service Settings O Enail Service Settings O Features Port Settings... Protocol Settings... Machine' s E-mail Proxy Server Settings... Outgoing / Incoming E-mail Settin s... Remote Authentication Server Settin s... 4. 5. 2-2 Tap Use Proxy Server > Change Settings > Yes > Save. Choose an item and select Change Settings. Proxy Server Settings Items 1. Use Proxy Server I 3. Ad&esses to Bypass Proxy Server 4. HTTP Proxy Server Nan-e 5. HTTP Proxy Server Pcrt Nurber HTTP Proxy Server Logn Name Current Settings Yes Obt Set) (bbt Set) L 8080 I (Bbt set) Page 2 Admin Close Change Settings Tap Proxy Server Setup > Change Settings > Same Proxy for All Protocols > Save. Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 9 ** Choose an item and select Change Settings. Proxy Server Settings Items 1. Use Proxy Server 2. Proxy Server Setup eses o ypass Proxy Server 4. HTTP Proxy Server Name 5 HTTP Proxy Server Pcrt Ni-rrber 7 HTTP Proxy Server Logn Name Current Settings Yes Same Proxy for All Protocds Obt Set) '8080 (N)t set) 6. 7. Tap HTTP Proxy Server Name > Change Settings. Choose an item and select Change Settings. Proxy Server Settings Items I. Use Proxy Server 3 Ad&esses to Bypass Proxy Server 4. HTTP Proxy Server Name 5 oxy rver Nurber Current Settings I Yes (bbt Set) (txbt Set) 18080 7 HTTPProxyServer LognNarne I(bbt Set) Enter the HTTP proxy server name. How to Set Up Your Device Admin Close Page 1 2 Change Settings Admin Close Page 2 Change Settings 2-3 Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer ** Result for Image/Page 10 ** How to Set Up Your Device Enter Server Name or IP Address and select Save. HIT P Proxy Server Name Admin Save Delete Text 8. Under HTTPS Server, type the HTTPS proxy server information, if required. 9. Tap Save > Close > Admin > Log Out > Log Out. 10. Power off/Power on the machine. Verifying Xerox Server Connection 1. 2. 3. 4. Log in as a system administrator: a) At the printer control panel, press Log In/Out. b) Type the administrator password (admin is the default) and tap Enter. Press Machine Status. Under Machine Information, tap Maintenance Assistant. Machine Status Press Services button to return to the job programming screen. Machine Information General Information Faults Supplies IPv4 Address Host Name Fax Number Billing Information Website: http://www.xerox.com/ Model Dl 10 Copier+rinter Machine Serial Number Current System Software Tap Send Diagnostic Information to Xerox. The Printer prints a sheet stating Success or Failed. Admin Tools Paper Tray Status... Machine Configuration... Software Version... Print Reports... Maintenance Assistant... Others... Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 11 ** How to Set Up Your Device Update Proxy Server Through CentreWare Internet Services (CWIS) Connect to the Device From a networked computer: 1. Open a web browser and enter the IP address of the machine in the Location or Address field. 2. Press Enter. The CWIS web pages of the machine open and the Welcome page is displayed. Update Proxy Server 1. In CWIS, click Properties > Connectivity > Protocols > Proxy Server. If prompted, CentreWare Internet Services Pr operties O'.•zview General Couuectilih• Phvsical Coun«tiou Protocols NetWze Microsof Netv.uking Put 9100 POPS setup tVebDAV Bonjou Accouutiug Xerox Dl 10 Copier-Printer SystaA±inistntor - I-ogezt Proxy Server Use Setter: Proxy Setup: Addresses to Bypass S.en•er: Sever Name: Login Name: Passuord: Sen-er Name Port Number: Login Name: passu•ord: Reope Passuord: -Same Proxy for Protocols 8000 O Enabled (1 - sss3S) 2. Under General, next to Use Proxy Server, select Enabled. 3. Next to Proxy Setup, select Same Proxy for All Protocols to use the same proxy settings for HTTP and HTTPS, or Different Proxy for each Protocol. 4. Under HTTP Server, perform the following steps: a) Type the Server Name. b) Type the Port Number. The default port number is 8000. c) Next to Authentication, select Enabled if your proxy server is configured to require authentication. d) Type the Login Name and Password. Retype the password to confirm. Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer 2-5 ** Result for Image/Page 12 ** How to Set Up Your Device 5. Under HTTPS Server, type the HTTPS proxy server information, if required. a) Type the Server Name. b) Type the Port Number. The default port number is 8000. c) Next to Authentication, select Enabled if your proxy server is configured to require authentication. d) Type the Login Name and Password. Retype the password to confirm. 6. Click Apply. 7. Power off/Power on machine. Verifying Xerox Server Connection In CWIS under Properties > General Setup, the Communication Server Status should show Registered. 2-6 Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 13 ** Troubleshooting Connection Problems Problem The UI displays the following message: Communication error with the Xerox Smart eSolutions server. Check your network settings. Solutions Internet Cable Problem If the Internet connection (cable) between the machine and the customer's network is missing, broken, or disconnected, perform the following steps: 1. Check for a good connection to the internet. 2. Swap the cable with a known good one. Dead Internet Connection If the internet is dead, ask your IT department check the internet drop Network Changes: Blocked or Disabled Service A blocked or disabled device may be the result of a change made by the network administrator. Contact your IT department for assistance. Firewall Problems If a firewall is blocking or disabling the device, check with your IT department for resolution. TCP/IP Ensure that TCP/IP is enabled. Xerox@ Remote Print Services setup Guide D95/D110/DI 25 Copier/Printer 3-1 ** Result for Image/Page 14 ** Troubleshooting Connection Problems DNS Server Ensure that the machine recognizes your DNS server. Persistent Problems If the problem persists, contact Support for additional assistance. 3-2 Xerox@ Remote Print Services setup Guide D95/D1 IO/DI 25 Copier/Printer ** Result for Image/Page 15 ** ** Result for Image/Page 16 * xerox

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